It wants me to create a new account - Logging in to match after getting a new phone...

GetHuman603230's customer service issue with Match.com from April 2018

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Help with my Match.com issue
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Name on the account, Your birthday, Email address on the account, and Your billing address
GetHuman603230's next move: have a Match.com rep call.
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The issue and preferred resolution, in GetHuman603230's own words:
Logging in to match after getting a new phone. ... It wants me to create a new account
I don't remember which email I used or my username
Someone helping me get back on to my already paid account
Help with my Match.com issue
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Match.com

Customer service issue
Reported by GetHuman603230
Apr 17th, 2018 - 3 mons ago
I have an issue with Match.com too
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Seen by 1 customer so far
Similar issue to 6882 others
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Timeline
GetHuman603230 started working on this issue
Apr 17th 1:49pm