"incorrect p***word" but it is the same p***word I logged in with. - deactivate my acco...

GetHuman614169's customer service issue with Match.com from April 2018

6902 similar
0 following
Help with my Match.com issue
GetHuman614169's next move: have a Match.com rep call.
Always use the GetHuman Phone tocall Match.com. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman614169's own words:
deactivate my account ... "incorrect p***word" but it is the same p***word I logged in with.
I keep resetting my p***word because you keep telling me my p***word is wrong. I reset it- it fails the first try, then the second time I successfully log in. Now, when I try to deactivate with the SAME p***word (I give it a day or two) - your site keeps telling me it is incorrect. And this has happened with every p***word change- so your website is the issue.
fix your customer service and technical glitches. You guys are killing me.
Help with my Match.com issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Match.com's attention and get better help faster. Tap below to get started.
Having Match.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Match.com email you?
This email address isn't valid
Follow this issue
See how GetHuman614169 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman614169
Apr 20th, 2018 - 3 mons ago
I have an issue with Match.com too
Not resolved
Seen by 2 customers so far
Similar issue to 6902 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your birthday
Email address on the account
Your billing address
GetHuman614169 started working on this issue
Apr 20th 1:06pm