I filed a claim on May *, **** because my half time job was reduced to quarter time bec...
GetHuman5235747's customer service issue with Massachusetts Department of Unemployment Assistance from September 2020
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I filed a claim on May *, **** because my half time job was reduced to quarter time because of COVID. I heard nothing for weeks and finally called unemployment. The person I spoke with told me that I had not been calling in every week. I told her I didnt know I was supposed to do that and said that I had expected a letter or email confirming my application.**She took more info from me and said my case would go to determination. I believe this was in early July. I have since heard nothing. Since then, I have called in every Sunday to unemployment. It is now Sept and I have yet to receive any unemployment assistance and am struggling a bit to pay my bills.
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