I filed a claim on May *, **** because my half time job was reduced to quarter time bec...

GetHuman5235747's customer service issue with Massachusetts Department of Unemployment Assistance from September 2020

Help me with my issue
First: share to improve GetHuman5235747's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5235747 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman5235747's own words
I filed a claim on May *, **** because my half time job was reduced to quarter time because of COVID. I heard nothing for weeks and finally called unemployment. The person I spoke with told me that I had not been calling in every week. I told her I didnt know I was supposed to do that and said that I had expected a letter or email confirming my application.**She took more info from me and said my case would go to determination. I believe this was in early July. I have since heard nothing. Since then, I have called in every Sunday to unemployment. It is now Sept and I have yet to receive any unemployment assistance and am struggling a bit to pay my bills.

GetHuman5235747 did not yet indicate what Massachusetts Department of Unemployment Assistance should do to make this right.

How GetHuman5235747 fixed the problem

We are waiting for GetHuman5235747 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Massachusetts Department of Unemployment Assistance's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having an issue of your own?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Massachusetts Department of Unemployment Assistance

Customer service issue
Reported by GetHuman5235747
Sep 5th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 987 others
0 customers following this

Timeline

GetHuman5235747 started working on this issue
Sep 5th, 2020 11:52pm