How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this MakeMyTrip phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't press anything, just hold on the line for a representative.
Here is how our research team describes the way the MakeMyTrip phone system greets you: Welcome to MakeMyTrip, your travel specialist. Remain on the line for the next travel agent.
Below are some clips we've found from MakeMyTrip's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to MakeMyTrip, your travel specialist.
Your customer currently, we are facing high call volumes due to weather related disruptions, We appreciate your patience and apologize for the inconvenience.
For immediate assistance regarding schedule change and cancellation, you can also visit our my trip section.
Thank you."
Excerpt from a call with MakeMyTrip
Tuesday, January 16, 2024 3:38 PM
They may ask your reason for calling (instead of a menu)
"Welcome to MakeMyTrip, your travel specialist.
Good good afternoon. My name is Sabina. How can I help you?"
Excerpt from a call with MakeMyTrip
Wednesday, February 14, 2024 6:04 AM
What are the hours and when should I call?
MakeMyTrip operates the call center for this 800-463-4210 phone number Mon-Fri 9am-5pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 205 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this MakeMyTrip phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like MakeMyTrip staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call MakeMyTrip is Monday.The most busy day to call is Wednesday, which averages 75% more phone calls by comparison.Again, this is based on a sample of 205 calls made with our AI-powered, web-based phone in the last 90 days.
Mon
Quietest
Tue
Wed
Busiest
Thu
Fri
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call MakeMyTrip is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that MakeMyTrip staffs the call center well on Monday.
Why call this MakeMyTrip number?
Below is a sample of recent calls to MakeMyTrip, and their purpose. Are any of these similar to the reason you are trying to call?
Ticket booking confirmation: "I booked a ticket from Delhi to Mumbai yesterday and am looking to confirm the booking details with the short trip guarantee."
- From a call lasting 16m 19s , Apr 13, 2024 7:27 AM
Difficulty reaching customer care: "I've never been able to reach any person to solve my doubts. What should I do?"
- From a call lasting 3m 22s , Apr 12, 2024 5:38 PM
Flight cancellation query: "I received the mail that the flight has been canceled from here in San Antonio."
- From a call lasting 27m 38s , Apr 11, 2024 12:36 PM
Hotel reservation refund inquiry: "I have this hotel booking for today which I've been trying to cancel since morning four AM."
- From a call lasting 20m 44s , Apr 11, 2024 10:54 AM
Cancel hotel booking: "I have a hotel booking for today and I would like to cancel it, already talked with MakeMyTrip this morning but it's not yet canceled."
- From a call lasting 11m 36s , Apr 11, 2024 10:40 AM
Refund for hotel booking: "I had a medical emergency and my baby was sick, so I requested a refund for my hotel booking."
- From a call lasting 4m 27s , Apr 11, 2024 10:34 AM
Bus ticket complaint follow-up: "I recently raised a complaint regarding bus cancellation, and the ticket has been closed, but I'm not able to find what was the resolution or action taken on that."
- From a call lasting 5m 27s , Apr 9, 2024 2:39 PM
Booking wheelchair assistance: "I'm planning to make a booking for my mother and need wheelchair assistance for an Indigo Flight."
- From a call lasting 5m 42s , Apr 8, 2024 8:04 AM
Bus ticket refund status: "I have a bus cancellation ticket open and it hasn't been updated for last seven days, can you please check on that?"
- From a call lasting 6m 28s , Apr 8, 2024 6:33 AM
Booking issues: "I made a ticket but entered my email and contact number wrong, now I can't resume the booking."
- From a call lasting 3m 7s , Apr 7, 2024 11:33 AM
More Ways to Contact MakeMyTrip Customer Service
There are of course other ways to contact MakeMyTrip customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service through Facebook
Some customer service teams, like that of MakeMyTrip, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.
Conclusion and closing notes
This is MakeMyTrip's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a MakeMyTrip agent. This phone number is MakeMyTrip's best phone number because 1,266 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-463-4210 include Find My Reservation, Change Booking, Cancel a Reservation, Reset Password, Refund a Charge and other customer service issues. Rather than trying to call MakeMyTrip first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or facebook. In total, MakeMyTrip has 1 phone number. It's not always clear what is the best way to talk to MakeMyTrip representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for MakeMyTrip. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MakeMyTrip. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.