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MakeMyTrip Customer FAQ

Top Answers & How-to Guides

What is MakeMyTrip's Phone Number?

The question we are asked most often is about how to talk to MakeMyTrip customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about MakeMyTrip customer service, get an answer now.

Recent MakeMyTrip Customer Questions

i want to change my birthdate details in booking i enter 16 APR 1990 the correct is 17 APR 1990 THIS IS MY BOOKING ID AN21AHCS0339056655

To change your birthdate details in your booking, please refer to the guidelines provided by MakeMyTrip for modifications. Generally, you will need to access your booking through the MakeMyTrip website or app, where you can find options to edit your personal information. Note that modifications may depend on the specific policies related to your booking type.
Asked Oct 16, 2025 10:10 AM

How do i delete my booking history

Currently, MakeMyTrip does not provide an option to delete booking history. This information is retained for your reference and to assist with customer service inquiries. If you have concerns regarding your booking history, it’s best to check the policies on the website.
Asked Sep 28, 2025 10:02 AM

I have completed my target of 50 thousand to be eligible for gold membership but the account is not updated

It can take some time for the system to update your membership status after you meet the eligibility criteria. If your account hasn’t updated after a reasonable period, please ensure that all qualifying thresholds have been correctly met. For more specific insights or to resolve any issues, there is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Aug 10, 2025 12:29 PM

can i delete my hotel reservation history

Currently, we do not offer the option to delete your hotel reservation history from your account. This history is maintained for user convenience and to help manage future bookings. If you have concerns regarding your reservation history, please refer to our privacy policy or the relevant sections in your account settings.
Asked Dec 19, 2024 2:15 PM

How do we get our statement of account for the transactions made with you

To obtain your statement of account for transactions made with MakeMyTrip, you can log into your account on our website or app. Navigate to the 'My Trips' or 'Booking History' section, where you can view and download your transaction details. This will provide you with a comprehensive record of your bookings and payments.
Asked Oct 23, 2024 7:47 AM

Help me with my MakeMyTrip customer service issue

Reservation Management

How Do I Find My Reservation on MakeMyTrip?

If you run into any problems while trying to find your reservation on Makemytrip,use these helpful tips to guide the way.

How Do I Change My Booking on MakeMyTrip?

MakeMyTrip allows you to change the details on your booking to suit your needs with these helpful tips.

How Do I Cancel My Reservation with MakeMyTrip?

Plans are not written in stone and sometimes, they can be forced to change due to unforeseen circumstances. The ability to...

How Do I Get a Refund from MakeMyTrip?

MakeMyTrip, a top online travel agency in India, offers flight and hotel bookings, vacation packages, and transport...

Payment and Booking

What are the payment options available on MakeMyTrip?

MakeMyTrip provides multiple payment methods for user convenience, including major debit and credit cards, net banking, digital...

Can I book multiple flights in one booking on MakeMyTrip?

MakeMyTrip permits multiple flights in a single booking, such as round-trip or multi-city bookings. Users can select the...

Can I book a package deal including flight and hotel?

Yes, customers can book a combined flight and hotel package through MakeMyTrip, simplifying trip planning and potentially...

Travel Policies

What is the baggage allowance for my flight booking on MakeMyTrip?

Baggage allowance on MakeMyTrip varies by airline and includes details for checked and cabin baggage. For domestic flights,...

What is the cancellation policy for hotel bookings on MakeMyTrip?

MakeMyTrip's cancellation policy for hotel bookings varies based on reservation type. Refundable bookings allow cancellation...

How does MakeMyTrip handle flight cancellations due to weather?

MakeMyTrip addresses flight cancellations due to weather by notifying customers through email, SMS, or their app. They offer...

Additional Services

Can I make changes to my hotel booking on MakeMyTrip?

Yes, changes to hotel bookings on MakeMyTrip are possible, depending on the hotel's policy. Travelers can log into their...

Does MakeMyTrip offer travel insurance?

MakeMyTrip offers travel insurance as part of its services, providing coverage for various unexpected events like trip...

Can I book a rental car through MakeMyTrip?

MakeMyTrip allows users to book rental cars easily by letting them search for vehicles from various agencies, specifying...

Can I get assistance for visa and travel documents through MakeMyTrip?

MakeMyTrip provides a range of travel services, including assistance with visa and travel document processes. They offer...

Are there options for travel deals or discounts?

MakeMyTrip provides various travel deals and discounts on flights, hotels, and packages. Users can find seasonal promotions and...
We look to the MakeMyTrip issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
MakeMyTrip issues reported to GetHuman

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