GetHuman4049302's customer service issue with MagicJack from December 2019
Help with my MagicJack issue
The issue in GetHuman4049302's own words
The problem: got a new modem and now my magicjack won't work
GetHuman4049302 did not yet indicate what MagicJack should do to make this right.
I have an issue with MagicJack too
How GetHuman4049302 fixed the problem
Online chat was no help what so ever. They were useless. I played around with the connections. *st it was connected directly to the router through the usb port on the router. never worked. So I disconnected it and used a plug with a usb into the plug and and that worked. Magicjack told me BUY A REPLACEMENT. All they wanted to do was selll me something. I told them I'd rather opt out. But I got it working within * minutes after spending an hour with them going through the same routine twice with * different guys on their chat. They have a script they go by because both guys told me the same fricking things exactly.
Please help with my MagicJack issue
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