MJ plus stopped working. after * years. I get a dial tone for * or * seconds then nothi...

GetHuman-dprochon's customer service issue with MagicJack from September 2018

Help with my MagicJack issue
The issue in GetHuman-dprochon's own words
Get I to work. My dial tone last * or * seconds then nothing. I reset the router, MagicJack, changed all cables and ports. Plugged the MJ into my laptop nothing happens not even one second of dial tone. If you have to communicate with me use ***-***-**** as my MJ number works on my cell phone bu by the time I have to log in it's to late. ... MJ plus stopped working. after * years. I get a dial tone for * or * seconds then nothing. I rest the router the MJ changed all cables still same problem. do I have to buy a new one, and if so can I transfer my remaining time to the new one as well as my telephone number
It worked one day and not the next.
I am going to buy a new one today as it's cheaper for me living in Canada the to get a replacement from you and pay shipping, plus U S exchange the to buy it here for $**.
Almost * years
Everything and I know a little about this as I am an electronic technician for the past ** years. Check what are you trying to do.
How GetHuman-dprochon fixed the problem
Go out and buy a new one. It was my only solution as nothing seemed to work so after * day's of no phone, today I went to Walmart and bought a new one, and without any problems it worked first try. Now I know that it was the MJ device. Funeral will be held tomorrow.
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Customer service issue
Reported by GetHuman-dprochon
Sep 14th, 2018 - 2 years ago
Fixed
GetHuman-dprochon shared how to fix
Seen by 5 customers so far
Similar issue to 1324 others
0 customers following this
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Timeline

GetHuman-dprochon started working on this issue
Sep 14th, 2018 2:53pm
GetHuman-dprochon indicated the issue is not fixed yet.
Sep 15th, 2018 4:10pm
GetHuman-dprochon indicated the issue is not fixed yet.
Sep 15th, 2018 4:21pm
GetHuman-dprochon confirmed the issue is fixed. Hooray!
Sep 16th, 2018 12:13am

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