I am trying to put the Magic Jack app on my cell phone and it is giving me an error tha...

GetHuman-jimmygfa's tech support issue with MagicJack from April 2018

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The issue in GetHuman-jimmygfa's own words
I am trying to put the Magic Jack app on my cell phone and it is giving me an error that says I need to renew my device subscription because it has expired and no where on my account can I accomplish this, to my knowledge. As of now the device that is being shown is no longer an active device with us. Thank you.
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MagicJack

tech support issue
Reported by GetHuman-jimmygfa
Apr 28th, 2018 - 6 mons ago
I have an issue with MagicJack too
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Seen by 5 customers so far
Similar issue to 1571 others
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Timeline
GetHuman-jimmygfa started working on this issue
Apr 28th 11:51pm