I am trying to purchase a mans topcoat in one of your stores in New Jersey ,the phone n...

GetHuman4091494's customer service issue with Macy's from December 2019

Help with my Macy's issue
The issue in GetHuman4091494's own words
I am trying to purchase a mans topcoat in one of your stores in New Jersey ,the phone number is *-***-***-****. I am in Colorado Springs CO.My phone number is *-***-***-**** my name is Lonnie Sodee.I have called the store finally got someone to answer in the mens department, earlier today in Cherry Creek Den . Co the mens dept. the clerk there found the coat I have been trying to purchase in the right size and gave me all of the above information about the coat. There at that store they have two in a ** short, SKU.* is ************ Red Top coat size ** short, the gentlemen told me it was last act and he could not do any shipping at all period,I am trying to ask if I'm willing to pay for shipping asap ,I'm getting married on January *, and want to wear that coat ,please help I understand the coat is on half price just today which is why I'm trying to get someone at Macy's to please help with this matter,sincerly thank you Lonnie Sodee

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Macy's

Customer service issue
Reported by GetHuman4091494
Dec 13th, 2019 - a year ago
Fixed
Seen by 12 customers so far
Similar issue to 539 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account
Name on the order

Timeline

GetHuman4091494 started working on this issue
Dec 13th, 2019 8:12pm
GetHuman4091494 confirmed the issue is fixed. Hooray!
Dec 14th, 2019 8:26pm