If this is truly the only way to try to get help, Lyft is going to die.

GetHuman-prstokes's customer service issue with Lyft from March 2021

Help with my Lyft issue
Before contacting them, items GetHuman-prstokes may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-prstokes's own words
Get to my Drs. office to pick up a prescription to take it to the pharmacy. ... For * days in a row I tried to get a ride with Lyft in order to go pick up my prescription from my Drs office. They close at *:**pm. So, the *st day I finally get a ride, and they finish dropping off the other passengers, and they cancel my ride!! At *:**pm. The next day I made a reservation to be picked up at *:**pm. * drivers cancelled my ride halfway to me!!! I finally had to go to the Uber app. It cost me before tips, $**, what would have cost $** with Lyft. From what I am being told from an Uber driver, is that they are signed up with both companies and if they can get a ride with Uber and shaft their rider then that is what they are doing!!! I stopped using Uber last July because they started gouging their customers!!! Now I can't get picked up by a Lyft driver because they are also Uber!! Uber drivers are not allowed to cancel there Rides!!! I have never been cancelled by Uber, ever!! Yet, even since the very first time I used Lyft, their drivers constantly cancel the ride!!! Lyft is losing money! Lyft is going to go out of business!! Lyft better do something before they are dead in the water!!!
They are putting Lyft out of business. If they don't want to work for Lyft, then they should just go to work for Uber full-time.
Don't allow cancelled rides from drivers unless it's an emergency.
I've been a Lyft customer since leaving Uber last July ****.
Yeah, I tried their appointment service.
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Drivers keep cancelling the rides halfway to me
Customer service issue
Reported by GetHuman-prstokes
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 7811 others
0 customers following this


GetHuman-prstokes started working on this issue
Mar 20th, 2021 7:14am
GetHuman-prstokes shared this issue with your circles on Google+
Mar 20th, 2021 7:20am
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Mar 20th, 2021 7:31am

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