Today I needed a lyft from my store to my home. I walk with a walker. I had two large...

GetHuman2750328's Complaint issue with Lyft from April 2019

8 views | 42777 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman2750328's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2750328's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2750328 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2750328 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2750328 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2750328's own words
Today I needed a lyft from my store to my home. I walk with a walker. I had two large shopping bags. I asked for a lyft* I waited OUTSIDE even though it was raining hard. I saw the car parking five cars away from me. I motioned to him to come closer. Three times. He did not move. I finally limped over to him. My walker and the shopping bags were getting wet. He didn't move. Now I was really upset. He finally got out of the car, and I asked him why he didn't get closer. He said there were no spots. I said he could have, as all other drivers, double parked, get me and the packages and the walker, into the car, and we'd leave. He got into the car and said he wasn't taking me, and I could get another driver. He drove off, left me on the sidewalk in the rain, and then he called in that I was a no-show, and you charged me $*.** for no-show! I have never before called in about a bad driver* but this one was rude, fresh, insolent, and caused me to have further problems, because then I had to wait a long time (in the rain) for a new driver! First, I would appreciate your removing the $* charge and deduct $* from Mario's salary for possibly losing a steady customer. Then, I need a better way to contact you: sometimes you set up my departure point at a spot I have never visited* sometimes you arbitrarily decide I am to be picked up at a doctor's office where I go only once a year. One time you decided to send someone to *** Central Avenue, JERSEY CITY, when I was a block away from my home in Lawrence. I have no other complaints. I actually have a good time talking to your drivers. Some are good, and some are superb people. So, please remove the possible addresses that sound similar to mine, only post ones I have used* and please remove the late fee that never was. You can reach me at *****@***.com.

GetHuman2750328 did not yet indicate what Lyft should do to make this right.

How GetHuman2750328 fixed the problem

We are waiting for GetHuman2750328 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2750328 fixes it.
This email address isn't valid

Lyft

Complaint issue
Reported by GetHuman2750328
Apr 15th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 42777 others
0 customers following this

Timeline

GetHuman2750328 started working on this issue
Apr 15th, 2019 7:33pm