Myself and my daughter and my wife were waiting on the Lyft Driver:Donnie CAR: HONDA CI...

GetHuman1712068's customer service issue with Lyft from December 2018

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The issue in GetHuman1712068's own words
Myself and my daughter and my wife were waiting on the Lyft Driver:Donnie CAR: HONDA CIVIC LISCENCE PLATE:HYV*****What happened was that my daughter was crying the driver said I’m not going to listen to her crying for ** minutes pulled over and kicked us out. I asked for his information so I could report him to Lyft.And as soon as we got out out of the car he speed away with our groceries in the car. We yelled at him too stop he finally did we were able too get the groceries out of the trunk. And he sped away. We then went to order another lyft and our debit card on file was stuck on payment pending. The driver was very rude and mean. I was upset because my family was in danger. If you can let me know how to proceed that would be greatly appreciated. The account is under my wife’s names she is the one who ordered the lyft. Thank you for your help. Michael Howell
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Contacted my cars issuer to see if they were blocking transactions for lyft and t...Waiting for Lyft to refund my deposit
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Lyft

Customer service issue
Reported by GetHuman1712068
Dec 7th, 2018 - 5 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
Similar issue to 31375 others
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Timeline
GetHuman1712068 started working on this issue
Dec 7th, 2018 7:05pm