My compliant number is ***********I called the safety emergency number yesterday while...

GetHuman1523767's customer service issue with Lyft from November 2018

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The issue in GetHuman1523767's own words
My compliant number is ***********I called the safety emergency number yesterday while I was with the driver. My driver took me to new Jersey, he was suppose to take me to Midtown Manhattan.**Lyft understood, said they would not charge me and in fact would give me a credit and a ** dollar coupon. **Lyft charged me.**The driver did not speak English, we agreed on a route to pier **, **th and west side high way. He went through the Lincoln tunnel. I had ot have my husband pick me up and was late greeting clients in Manhattan. All this thanks to lyft. **This is unprofessional and outrageous. I had to call the safety desk as I was scared to death. **This should be a business violation. And to top it off you charge me when you said you would not.**Outrageous.

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Lyft

Customer service issue
Reported by GetHuman1523767
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 28906 others
0 customers following this

Timeline

GetHuman1523767 started working on this issue
Nov 8th, 2018 3:44pm
GetHuman1523767 shared this issue with others over email
Nov 8th, 2018 3:45pm

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