My compliant number is ***********I called the safety emergency number yesterday while...

GetHuman1523767's customer service issue with Lyft from November 2018

5 views | 28906 similar | 0 following
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Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1523767 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1523767 can let us know if they help or not.
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The issue in GetHuman1523767's own words
My compliant number is ***********I called the safety emergency number yesterday while I was with the driver. My driver took me to new Jersey, he was suppose to take me to Midtown Manhattan.**Lyft understood, said they would not charge me and in fact would give me a credit and a ** dollar coupon. **Lyft charged me.**The driver did not speak English, we agreed on a route to pier **, **th and west side high way. He went through the Lincoln tunnel. I had ot have my husband pick me up and was late greeting clients in Manhattan. All this thanks to lyft. **This is unprofessional and outrageous. I had to call the safety desk as I was scared to death. **This should be a business violation. And to top it off you charge me when you said you would not.**Outrageous.

GetHuman1523767 did not yet indicate what Lyft should do to make this right.

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Customer service issue
Reported by GetHuman1523767
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 28906 others
0 customers following this


GetHuman1523767 started working on this issue
Nov 8th, 2018 3:44pm
GetHuman1523767 shared this issue with others over email
Nov 8th, 2018 3:45pm

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