Someone is in the Lyft that I ordered and it is NOT the person that I called the Lyft f...

GetHuman1336876's customer service issue with Lyft from October 2018

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If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1336876's own words
Someone is in the Lyft that I ordered and it is NOT the person that I called the Lyft for! Yet the driver is NOT answering their phone and it's going straight to voicemail and I cannot cancel the ride,or I cannot tell him it's not the right person that he picked up because he's not answering the phone. I need you to manually cancel this ride,as I am unable to request another Lyft,because this ridiculous and completely unprofessional driver decided not to verify who he is picking up and is apparently enabling some random thief to take a ride at my expense,which is going to cause me to be extremely late,since I have made the mistake of actually relying on your company's service to get me to my destination,and there is no LIVE person to speak to that may resolve this immediately. Thank you. Please contact me,* JPF*(***)***-****
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Lyft

Customer service issue
Reported by GetHuman1336876
Oct 13th, 2018 - a mon ago
I have an issue with Lyft too
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Timeline
GetHuman1336876 started working on this issue
Oct 13th 5:25am