Last night a driver accepted to pick us up at our hotel. It stated he was * mins away...
GetHuman1333599's customer service issue with Lyft from October 2018
5 views | 26086 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman1333599's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333599's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1333599 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1333599 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Lyft has better answers for you: Lyft Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1333599 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman1333599's own words
Last night a driver accepted to pick us up at our hotel. It stated he was * mins away. Then immediately said we were picked up. Obviously he never showed. After ** or so minutes I contacted the driver who barely spoke understandable English. He stated he could not find us. I repeat our hotel address several times. He stated that is where he was. Now there is only one entrance to the hotel. And we were standing in it. When I checked app again it said our ride was complete and wanted me to tip the driver. We ordered another car and our ride was pleasant. Problem is this morning I checked my bank account and was charged * times in a row for a ride that never happened. You *Obviously have a bad apple driving for you. *Considering contacting the police for bank frauds.
GetHuman1333599 did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman1333599 fixed the problem
We are waiting for GetHuman1333599 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.