I have not heard anything back from you. I have reported you to the Better Business Bureau of Boston. I need a refund and it still is NOT FIXED!!! I found a "free ride" credit. Referral code: **.

GetHuman-mfpatron's customer service issue with Lyft from August 2018

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The issue in GetHuman-mfpatron's own words
I am trying to get reimbursement for $**. I was not in the car, nor did I give permission for Lyft to charge my bank card. ... I wrote numerous times about a charge I received for a person going to Logan Airport last Saturday. I called to schedule a pick up. My friend was told when he arrived at Qatar Airlines, that there was no charge to him. I had a coupon for $**. He apparently didn’t know to use it since he was told it was paid for. I cannot call you. I do not have the $ in my account to pay the fare. Since I have not heard from you, I have retained a lawyer. I have never heard of a company that CANNOT be reached by phone. That is illegal!! I want that charge removed from my bank account. You need to contact me!!*Maureen Sullivan****-***-*****South Weymouth, MA
I do not have the funds!!! Plain and simple!! The passenger is a friend who was ready to pay.
I want my $ reimbursed to the account you stole it from!!*It is now ****, and nothing was rectified!! *I reported you to the Better Business Bureau. You were not authorized to take $ from my account!!
I was not notified that $ would be charged against my bank account for a friend using your services. I would have used you forever. Not anymore. It's ridiculous that the I cannot reach you by phone.
I have tried to reach you since I saw the charge on my account on Sunday. I have contacted a lawyer. It is against the law to not supply a customer service phone number!!
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Lyft

The Lyft
Customer service issue
Reported by GetHuman-mfpatron
Aug 14th, 2018 - a yr ago
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Seen by 18 customers so far
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Timeline
GetHuman-mfpatron started working on this issue
Aug 14th, 2018 10:02pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 15th, 2018 12:29pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 15th, 2018 12:58pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 15th, 2018 4:38pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 15th, 2018 4:45pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 15th, 2018 4:50pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 15th, 2018 4:50pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 16th, 2018 2:55pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 16th, 2018 2:57pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 16th, 2018 2:58pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 16th, 2018 3:45pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 16th, 2018 6:38pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 17th, 2018 4:48pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 17th, 2018 4:50pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 17th, 2018 4:52pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 17th, 2018 4:56pm
GetHuman-mfpatron indicated the issue is not fixed yet.
Aug 17th, 2018 4:57pm