Hello and goodevening I had a roommate order a Lyft for me earlier today with her accou...

GetHuman904677's customer service issue with Lyft from July 2018

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The issue in GetHuman904677's own words
Hello and goodevening I had a roommate order a Lyft for me earlier today with her account to take me to *** Taylor st Ne dc I explained to the driver that this is not my account but I was wondering if I could get a ride to se if I paid cash the driver said yes that she would end the trip and charge me $** cash because she was going that way later that evening I contacted my roommate *& she said the amount charged $**.** and that shouldn’t have been that amount My destination was from **** Marlboro pike Capitol heights md to *** Taylor st ne this is a misunderstanding she was overcharged and charged unknownly and received no notifications of a location being changed on the drivers end or that the ride was still in process I feel that this I very unprofessional and I also feel that I was lied to and extra money was unkownly tooken please if you could please contact ASAP to discuss and resolve this matter
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Customer service issue
Reported by GetHuman904677
Jul 22nd, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 2 customers so far
Similar issue to 12032 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman904677 started working on this issue
Jul 22nd, 2018 1:39am