Melissa Mckenzie*Jul **, *:** AM PDT**I have read over the Express Rental for someone w...

GetHuman898674's customer service issue with Lyft from July 2018

Help with my Lyft issue
The issue in GetHuman898674's own words
Melissa Mckenzie*Jul **, *:** AM PDT**I have read over the Express Rental for someone who doesn’t have a vehicle. I know that $*** is required for a deposit and background and DMV check as well a to reserve the rental vehicle if I am reading correctly. I see it goes through Hertz Rental company. My question is once my background check and DMV record is verified and once I’m approved, that is also the deposit to reserve the vehicle correct?? Also once I am approved and I pick up the rental from Hertz, will I be required to pay another deposit through Hertz. I used to rent from Hertz a few years ago and was a regular customer for a long time. The last time I reserved a vehicle and had a new debit card because of my other ones being lost and or stolen, they had to run a soft credit check and I was declined. I really want to start making some extra money with Lyft, but I don’t need this to happen again, if the $*** deposit doesn’t guarantee me a vehicle and I have to pay an additional deposit with Hertz and they run a soft credit on my debit card. I hope what I’m asking isn’t confusing? I am a regular Lyft rider because I don’t have a vehicle currently. Thank you for your time.
GetHuman898674 did not yet indicate what Lyft should do to make this right.
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How GetHuman898674 fixed the problem
Someone from Lyft contacted me and explained everything to me.... the only deposit that is needed for the rental, is the $*** to Lyft for the deposit... No other deposit is needed
Please help with my Lyft issue
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Customer service issue
Reported by GetHuman898674
Jul 19th, 2018 - a yr ago
I have an issue with Lyft too
GetHuman898674 shared how to fix
Seen by 3 customers so far
Similar issue to 11754 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman898674 started working on this issue
Jul 19th, 2018 11:37pm
GetHuman898674 confirmed the issue is fixed. Hooray!
Jul 23rd, 2018 12:38am