Hello my name is Kay Gilliland I have been a lyft *uber customer for over a year!I have...

GetHuman-twokindh's customer service issue with Lyft from July 2018

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The issue in GetHuman-twokindh's own words
Hello my name is Kay Gilliland I have been a lyft *uber customer for over a year!I have recieved and used a good many of the discounts im offered via my email.Recently (with in the past week) everytime i go to use my discounts they and the email disappear!I was suppose to have *** off my next ** rides???And I was offered *** off rides untill july * and was also offered *** off rides monday thru fri thru the month of july?When i tried to get the ride today for *** off it was gone from my app and saying I get a**% discount?? Im so confused and upset I have been a dedicated customer can someone please explain?Im by far wealthy and have really appreciated my past bonuses but this recent. Email garbage has left me wondering what i have done wrong? Please email me at *****@***.com phone * ********** Thank you
GetHuman-twokindh did not yet indicate what Lyft should do to make this right.
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How GetHuman-twokindh fixed the problem
Used the help link on lyfts website filled out the questions need to send the problem i typed in the box hit send*I got a email within ** hours giving me back my credits and an explanation
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Customer service issue
Reported by GetHuman-twokindh
Jul 3rd, 2018 - 7 mons ago
I have an issue with Lyft too
GetHuman-twokindh shared how to fix
Seen by 4 customers so far
Similar issue to 9192 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman-twokindh started working on this issue
Jul 3rd, 2018 5:15am
GetHuman-twokindh indicated the issue is not fixed yet.
Jul 3rd, 2018 6:18am
GetHuman-twokindh confirmed the issue is fixed. Hooray!
Jul 5th, 2018 3:01am