I’m really disappointed as a fairly new Lyft user. I’ve used it a few times and heard w...
GetHuman815042's customer service issue with Lyft from June 2018
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The issue in GetHuman815042's own words
I’m really disappointed as a fairly new Lyft user. I’ve used it a few times and heard wonderful things. I have also recommended Lyft services to many friends. This evening, I requested a Lyft and the wrong address was put in for pick up. when I tried to change it, it wouldn’t let me drag the pin to my location and put it at a different location. I called my driver many times to try and solve this issue and even texted. I wasn’t able to get in contact in time. I am incredibly upset and am hoping to receive a refund for this trip that I had to officially cancel due to this circumstance. I have heard great things about the customer service at Lyft and am hoping this can be resolved and I can feel better about this situation.
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