On Thursday June *th I requested a lyft for my adult daughter who was visiting me from...

GetHuman769733's customer service issue with Lyft from June 2018

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The issue in GetHuman769733's own words
On Thursday June *th I requested a lyft for my adult daughter who was visiting me from out of town as soon as she got in the car she realized she had forgotten her wallet asked the driver to cancel the ride before she exited his vehicle. She text me approximately *min later requesting I request another ride, when I attempted to request another one I couldn't because the driver never canceled and in fact **min later I noticed he charged me not only for a ride my daughter never took but also charged off to a totally different destination. I sent an email complaint on Friday June *th and as of today have not gotten any response I expect a response immediately and want to be refunded the full amount.

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Lyft

Customer service issue
Reported by GetHuman769733
Jun 10th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 12 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman769733 started working on this issue
Jun 10th, 2018 8:58pm
GetHuman769733 indicated the issue is not fixed yet.
Jun 11th, 2018 12:25am