I have bee driving for Lyft for over a year now and, for the most part find it rewardin...

GetHuman285833's customer service issue with Lyft from June 2018

Help with my Lyft issue
The issue in GetHuman285833's own words
Put an additional claim in for the damage on my Mazda * that caused me to have to trade it in for a new car. ... I have bee driving for Lyft for over a year now and, for the most part find it rewarding. **However, I had an incident recently that has put me in a bad financial way as a result of driving an older gentleman with a health issue I did not see coming as when he left my vehicle, had urinated on the back seat which is a cloth seat of my previously owned Mazda *. Lyft did provide a check for $*** to help repair the issue, however when I took the car to the local Mazda dealer to see what they could do to fix it, they couldn’t guarantee getting the scent out of the seat. This resulted in my having to trade the car in for another which I ended up leasing a I could not afford to buy another one. I had purchased the **** Mazda * with about **,*** miles on it and was able to earn a reasonable income as a result. Now that I was forced to lease this newer vehicle, I find that with the number of miles I may end up putting on this car, it will cost me approximately an extra *****year just on the miles over the limit I had to work with to keep the monthly payments affordable. It would be nice if Lyft would help with that extra expense or I may have to find a different job all together.
There website help page does not provide the proper category to submit a claim like this one* it's very confusing on how to get the message to them.
It would be nice if they offered to help pay for the lease of my new car since I did not want to have to replace the car I had as I had paid for it outright with no monthly payments. Now I'm forced to lease a car as that is the only way I can afford to have one now.
I have been driving for Lyft for over a year now
There is no phone number to call for Lyft so it makes it very difficult to contact them.
I have an issue with Lyft too
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Lyft

Lyft
Customer service issue
Reported by GetHuman285833
Jun 10th, 2018 - 9 mons ago
I have an issue with Lyft too
Fixed
Seen by 8 customers so far
Similar issue to 30 others
0 customers following this
Items needed
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Timeline
GetHuman285833 started working on this issue
Jun 10th, 2018 8:08pm
GetHuman285833 indicated the issue is not fixed yet.
Jun 11th, 2018 11:22am
GetHuman285833 indicated the issue is not fixed yet.
Jun 13th, 2018 9:31pm
GetHuman285833 indicated the issue is not fixed yet.
Jun 13th, 2018 9:33pm
GetHuman285833 indicated the issue is not fixed yet.
Jun 13th, 2018 10:34pm
GetHuman285833 indicated the issue is not fixed yet.
Jun 16th, 2018 1:54pm
GetHuman285833 indicated the issue is not fixed yet.
Jun 16th, 2018 1:58pm