Someone with a SIMILAR address is taking rides because I should know the location where...

GetHuman758591's customer service issue with Lyft from June 2018

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The issue in GetHuman758591's own words
Someone with a SIMILAR address is taking rides because I should know the location where these drivers pick up which IS NOT *** CHULA VISTA DR & the drop off location address I’ve never been to. I have the EXACT addresses for BOTH of which I put in on an app that supports both Uber & Lyft to see which carrier is the closet. There is no way nor was I even awKe or out of town on * of the charged. There is now a total of * rides I was charged I didn’t take. I recently had surgery & there’s o my * locations I have gone to & neither of those locations match. Even the last charge @ *:** am near Patriots st (I have no idea where the st is) but it was so early, I don’t do eRly because I’m up all night & sleep in because I’m so bored because I can’t do nothing because of plates, screws in my foot & in. Cast. There’s no way anyone can make this up!! Please call me. Every email I re rice from Lyft stated it was a valid purchase. Oh yeah, that’s right .. because it was a valid credit card but I DID NOT TAKE THOSE RIDES! Something with your systems & mobile apps must be clutching or something. I’ve deleted the app & will no longer be using Kyft until I hear from someone or a * Sup - Sr Mgr*Sincerely * Tammie Rogers
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Customer service issue
Reported by GetHuman758591
Jun 7th, 2018 - a yr ago
I have an issue with Lyft too
Seen by 3 customers so far
Similar issue to 658 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman758591 started working on this issue
Jun 7th, 2018 2:24am
GetHuman758591 indicated the issue is not fixed yet.
Jun 7th, 2018 6:16am