I ordered a Lyft on April **. The app showed that a driver accepted the ride, but did...

GetHuman644582's complaint issue with Lyft from May 2018

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The issue in GetHuman644582's own words
I ordered a Lyft on April **. The app showed that a driver accepted the ride, but did not in fact come to pick me up. **The driver just went the other way. This went in for some time. I tried to call the driver but no answer. **Eventually I had to cancel the ride. You charged me $**. I should not be charged a cancel fee when I had to cancel because your driver did not pick me up.**I tried to reach you without success. (Your access to customer service is a nightmare) **This happened today and your bot gave me a $** account credit. **I want my money back, for both events. I do not want an account credit. **I want this revolved fast.
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Lyft

complaint issue
Reported by GetHuman644582
May 1st, 2018 - a yr ago
I have an issue with Lyft too
Not resolved
Seen by 34 customers so far
Similar issue to 50845 others
1 customer following this
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Timeline
GetHuman644582 started working on this issue
May 1st, 2018 12:56am