because I cancelled * times so my bank assumed it was fraudulent activity because of mu...

GetHuman-nashiyas's Account Help issue with Lyft from April 2018

8 views | 9216 similar | 0 following
Help with my Lyft issue
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GetHuman-nashiyas's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nashiyas will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nashiyas can let us know if they help or not.
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Before contacting them, items GetHuman-nashiyas may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-nashiyas's own words
call a Lyft ... because I cancelled * times so my bank assumed it was fraudulent activity because of multiple authorizations for the same amount so the closed my account after I called them they reopened it but Lyft won't recognize my card because the money was declined because of closing my account unbeknownst to me now that my card is ready to use again the Lyft app still says my card is invalid even though I've been using it and I have money on it.
I take the Lyft to work and it's made me late and having to take off because of this issue.
to pay attention to the ** times I've contacted support and realize there are no more problems with my card the issue has been resolved but Lyft still has an issue.
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Lyft

Lyft ride
Account Help issue
Reported by GetHuman-nashiyas
Apr 3rd, 2018 - 5 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 9216 others
0 customers following this

Timeline

GetHuman-nashiyas started working on this issue
Apr 3rd, 2018 9:50pm

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