I'm a ** Year old man with a bad knee I bought a pair of lugz *months ago I don't run d...

GetHuman-eadyscot's customer service issue with Lugz.com from January 2019

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The issue in GetHuman-eadyscot's own words
I'm a ** Year old man with a bad knee I bought a pair of lugz *months ago I don't run due to two knee operations and the bottom of my shoes fell apart the pair prior to these also fell apart I assumed it was due to me working at a restaurant granted I only paid ** dollars per pair I have six kids and as a single father on disability I can no longer support your shoes if they keep falling apart due to me walking in them it's not a lot but I've been spending *** dollars a year on your shoes if your not going to address this issue I'll find a new shoe company I do like the style of your shoes but I can't afford to waste money on an inferior product
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Lugz.com

Customer service issue
Reported by GetHuman-eadyscot
Jan 16th, 2019 - 9 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-eadyscot started working on this issue
Jan 16th 3:39pm
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Jan 16th 3:40pm