I am travelling from Montreal to Frankfurt to Beirut on September *. Lufthansa, in an e...

GetHuman-lynneass's customer service issue with Lufthansa from September 2021

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The issue in GetHuman-lynneass's own words
I am travelling from Montreal to Frankfurt to Beirut on September *. Lufthansa, in an email, wants me to input health documents up to ** hours before departure. However, I will be on the flight from Montreal at that time. What do I do to comply with the request? Can I show the documents at the Montreal airport or when I arrive in Frankfurt? Thank you

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Lufthansa

Customer service issue
Reported by GetHuman-lynneass
Sep 3rd, 2021 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 4074 others
0 customers following this

Timeline

GetHuman-lynneass started working on this issue
Sep 3rd 4:04pm