We would like to make arrangements for a wheelchair at all points of travel. passenger...

GetHuman-charsnan's customer service issue with Lufthansa from May 2019

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The issue in GetHuman-charsnan's own words
We would like to make arrangements for a wheelchair at all points of travel. passenger name is Carol Jean Ramer, Birthdate: July **, ****. reservation was booked with UA ticket stock ************** Carol Ramer UA ticket number ************** Alicia Rasmussen (Daughter), they flew Boise to Bilbao via FRAnkfurt, there was suppose to be wheelchair assistance and it was very difficult to obtain assistance. We need to ensure that there will be assistance at all points for gate transfers and securities. UA record locator is MPL*Y*, GDS RECORD LOCATOR IS JQVTHN. Thank you in advance for you assistance. We look forward to receiving confirmation of these services.
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Lufthansa

Customer service issue
Reported by GetHuman-charsnan
May 8th, 2019 - a mon ago
I have an issue with Lufthansa too
Not resolved
Seen by 11 customers so far
Similar issue to 4405 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
Timeline
GetHuman-charsnan started working on this issue
May 8th 4:04pm
GetHuman-charsnan indicated the issue is not fixed yet.
May 8th 8:07pm
GetHuman-charsnan indicated the issue is not fixed yet.
May 8th 8:10pm
GetHuman-charsnan indicated the issue is not fixed yet.
May 9th 6:09pm