Hi I purchased a ticket booking code pzlftx which was accidentally booked for the *nd o...

GetHuman-toricas's customer service issue with Lufthansa from March 2019

Help with my Lufthansa issue
The issue in GetHuman-toricas's own words
Hi I purchased a ticket booking code pzlftx which was accidentally booked for the *nd of April the only flight from my country leaves on the same day. The departure flight should be *th April the return flight remains the same I paid for return trip from Frankfurt to Lagos I paid online via credit card please have mercy
GetHuman-toricas did not yet indicate what Lufthansa should do to make this right.
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How GetHuman-toricas fixed the problem
The ticket is non refundable, cannot be cancelled, nor changed. The ticket is restricted .I called emailed filled their feedback form. I spoke to a reservation clerk was told I have to travel as booked. They are interested in it being a mistake only in unmovable policy.
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Customer service issue
Reported by GetHuman-toricas
Mar 27th, 2019 - a mon ago
I have an issue with Lufthansa too
GetHuman-toricas shared how to fix
Seen by 6 customers so far
Similar issue to 3440 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
GetHuman-toricas started working on this issue
Mar 27th 2:43pm
GetHuman-toricas confirmed the issue is fixed. Hooray!
Mar 30th 2:58pm