Hi I purchased a ticket booking code pzlftx which was accidentally booked for the *nd o...
GetHuman-toricas's customer service issue with Lufthansa from March 2019
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The issue in GetHuman-toricas's own words
Hi I purchased a ticket booking code pzlftx which was accidentally booked for the *nd of April the only flight from my country leaves on the same day. The departure flight should be *th April the return flight remains the same I paid for return trip from Frankfurt to Lagos I paid online via credit card please have mercy
GetHuman-toricas did not yet indicate what Lufthansa should do to make this right.
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How GetHuman-toricas fixed the problem
The ticket is non refundable, cannot be cancelled, nor changed. The ticket is restricted .I called emailed filled their feedback form. I spoke to a reservation clerk was told I have to travel as booked. They are interested in it being a mistake only in unmovable policy.
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