hi, i need to book a flight from bologna to bangalore via frankfurt. I’d want to know w...

GetHuman2224711's customer service issue with Lufthansa from February 2019

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The issue in GetHuman2224711's own words
hi, i need to book a flight from bologna to bangalore via frankfurt. I’d want to know whether the baggage is shifted by lufthansa itself while connecting or i should do it myself. Also **) where does the immigration process runs in bologna or in frankfurt?**) i have a connection time of * hr, is it enough to travel from T* to T* along with undergoing immigration formalities?**) what if i miss the flight in frankfurt. Would you book the next flight without chatge. *Please let me know the details so that i can book the flight
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Lufthansa

Customer service issue
Reported by GetHuman2224711
Feb 16th, 2019 - 8 mons ago
I have an issue with Lufthansa too
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Seen by 2 customers so far
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Timeline
GetHuman2224711 started working on this issue
Feb 16th 11:37pm