my clients have been in Amsterdam for a week now without their luggage. they're on a...

GetHuman985114's customer service issue with Lufthansa from August 2018

761 similar
0 following
Help with my Lufthansa issue
Next: our robot will wait on hold for GetHuman985114 to get a Lufthansa rep on the line!
Always use the GetHuman Phone tocall Lufthansa. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman985114's own words
my clients have been in Amsterdam for a week now without their luggage. they're on a * week river cruise with Viking. they are living in what they flew over in. they are telling me that nobody is picking up the phone at Lufthansa ..... *LH****** and ****** are the claim numbers*flew in on LH *** from Fra to Ams on the * August.*Last name is Wohlbach*Helen and James.*I'm their travel agent , Doreen, in the USA*my number is *** *** *****can you PLEASE HELP ME ?????
GetHuman985114 did not yet indicate what Lufthansa should do to make this right.
I have an issue with Lufthansa too
How GetHuman985114 fixed the problem
We are waiting for GetHuman985114 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Lufthansa customer problems.
How Do I Get a Refund from Lufthansa?How do I make a special request for my flight with Lufthansa?
Do you have a customer issue as well?
We can help you get Lufthansa's attention and get better help faster. Tap below to get started.
Having Lufthansa issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman985114 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman985114
Aug 13th, 2018 - a yr ago
I have an issue with Lufthansa too
Seen by 5 customers so far
Similar issue to 761 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on ticket
Booking reference
Billing address
Email address
Phone number
GetHuman985114 started working on this issue
Aug 13th, 2018 1:52pm
GetHuman985114 indicated the issue is not fixed yet.
Aug 13th, 2018 3:07pm