I have a c-pap machine and am flying to Florence via Frankfurt. I wanted to know if I c...

GetHuman-janeeoka's customer service issue with Lufthansa from August 2018

Help with my Lufthansa issue
The issue in GetHuman-janeeoka's own words
I have a c-pap machine and am flying to Florence via Frankfurt. I wanted to know if I can use machine on long flt.: can airline provide * oz. distilled water and is outlet US or is European adapter needed?*Also what is suggested for privacy to use machine?*Once, arrive in Florence, do you know where I can buy distilled water to be sure I have to take to hotel? sorry to ask but I've had no luck with agents or tour group.
GetHuman-janeeoka did not yet indicate what Lufthansa should do to make this right.
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How GetHuman-janeeoka fixed the problem
Talk to medical operations of Lufthansia. To use on fly: must be battery operated: yes distilled water onboard.
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Customer service issue
Reported by GetHuman-janeeoka
Aug 9th, 2018 - 7 mons ago
I have an issue with Lufthansa too
GetHuman-janeeoka shared how to fix
Seen by 6 customers so far
Similar issue to 718 others
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GetHuman-janeeoka started working on this issue
Aug 9th, 2018 11:55pm
GetHuman-janeeoka confirmed the issue is fixed. Hooray!
Aug 11th, 2018 6:29am