On Oct. **, **** I ordered a car port online . Order*: *********.*I paid for delivery a...

GetHuman1553529's customer service issue with Lowe's from November 2018

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The issue in GetHuman1553529's own words
On Oct. **, **** I ordered a car port online . Order*: *********.*I paid for delivery and the receipt I received indicated a delivery date of Nov. *, ****.**I called the Wheeling, WV store on Nov. **, **** inquiring about the car port, I was told it had not made it to the store yet and that I would be notified when it arrives.**Today, Nov. **, **** I drove to the store with my receipt and requested an update to the arrival of the car port. I was told that the car port is in the store and it is scheduled to be delivered Nov. **, ****.**This is *-weeks past the declared and expected delivery date. *Lowes set the unattainable delivery date. At very least, if I have to wait three more weeks, Lowes should reimburse me the $**.** delivery fee.**Respectfully,**John Ney

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Customer service issue
Reported by GetHuman1553529
Nov 13th, 2018 - 4 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 283 others
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GetHuman1553529 started working on this issue
Nov 13th, 2018 8:06pm