Recent reasons customers contacted Lord & Taylor:
I received the Gucci belt I ordered today. It was not in the Gucci bag. I have emailed...
I want to make a purchase
My card is no longer active
I placed order ********* back in Nov. and the money was taken from my bank account on...
wanted to exchange gucci belt for a size up for the same price i paid
On December ** I placed a order and was wrong. Called immediately for cancellation and...
I am missing the box that was supposed to come in my order. I would like the box shippe...
I mixed up my billing and shipping addresses
Received someone else’s order
I want to return an item that I purchased at Lord @ Taylor.*order no is ********I used...
I placed an order yesterday and the first-time order **% discount code did not apply.*O...
Purchased two pairs of shoes for my granddaughters. The item chosen was black in color...
Help me with my issue
GetHuman does not work with Lord & Taylor's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Lord & Taylor at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Lord & Taylor's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!