I purchased a voucher for a massage and gifted to my friend for their birthday. They ha...

GetHuman1687999's customer service issue with LivingSocial from December 2018

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The issue in GetHuman1687999's own words
I purchased a voucher for a massage and gifted to my friend for their birthday. They have tried to call and setup the appointment online with no luck and no call back. They’ve left * voicemails over the past month. I have tried to call as well as email him to try to setup an appointment. This was my first time even using living social and am very deterred from purchasing again since there is no guarantee that they will get back to us. Neither of us have heard back. I would like to refund as the service is not as described using your site and it’s been impossible to get in touch with the masseuse. Let me know what information you need to process my refund. voucher from Matt Babcock Massage.
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LivingSocial

Customer service issue
Reported by GetHuman1687999
Dec 4th, 2018 - 2 mons ago
I have an issue with LivingSocial too
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Seen by 4 customers so far
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Timeline
GetHuman1687999 started working on this issue
Dec 4th, 2018 4:30pm