Before contacting them, items GetHuman1687999 may need:
Email on Account, Password, Order Number, Confirmation Number, Home Address, Phone Number, and Name of Account Holder
The issue in GetHuman1687999's own words
I purchased a voucher for a massage and gifted to my friend for their birthday. They have tried to call and setup the appointment online with no luck and no call back. They’ve left * voicemails over the past month. I have tried to call as well as email him to try to setup an appointment. This was my first time even using living social and am very deterred from purchasing again since there is no guarantee that they will get back to us. Neither of us have heard back. I would like to refund as the service is not as described using your site and it’s been impossible to get in touch with the masseuse. Let me know what information you need to process my refund. voucher from Matt Babcock Massage.
GetHuman1687999 did not yet indicate what LivingSocial should do to make this right.
I have an issue with LivingSocial too
How GetHuman1687999 fixed the problem
We are waiting for GetHuman1687999 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.