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The issue in GetHuman-cathyfos's own words
Hi i bought my mum a voutcher for her **th birthday for lusty beg. When my mum rang up to use the voutcher they where fully booked, so i redeemed the voutcher for her to use on something else. the voutcher was worth £***. My mum took seriously ill &was in hospital & is only getting on her feet now. She has went on to spent her voutcher money the voutcher has expired. She did not know she had to use it within * months. Please if there would be any way in getting her the voutcher money back if not it all then something back because it was for her **th birthday & with her being ill I would be very great full.
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