I ordered a gift on Monday and it still hasn't shipped. I called today cancel the orde...
GetHuman-ellenhor's Returns issue with LillyPulitzer.com from June 2020
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I ordered a gift on Monday and it still hasn't shipped. I called today cancel the order. I waited ** minutes on hold and then was put in the queue for a call back. Waited an hour and no call. Got on the phone for another ** minutes and was put in queue again. Still no call. I understand you're short staffed with the pandemic, but this is ridiculous. And the sound quality of the music on hold is pure torture.
GetHuman-ellenhor did not yet indicate what LillyPulitzer.com should do to make this right.
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