I ordered a gift on Monday and it still hasn't shipped. I called today cancel the orde...

GetHuman-ellenhor's Returns issue with LillyPulitzer.com from June 2020

Help with my LillyPulitzer.com issue
The issue in GetHuman-ellenhor's own words
I ordered a gift on Monday and it still hasn't shipped. I called today cancel the order. I waited ** minutes on hold and then was put in the queue for a call back. Waited an hour and no call. Got on the phone for another ** minutes and was put in queue again. Still no call. I understand you're short staffed with the pandemic, but this is ridiculous. And the sound quality of the music on hold is pure torture.

GetHuman-ellenhor did not yet indicate what LillyPulitzer.com should do to make this right.

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Returns issue
Reported by GetHuman-ellenhor
Jun 11th, 2020 - 5 months ago
Seen by 3 customers so far
Similar issue to 8 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-ellenhor started working on this issue
Jun 11th 5:54pm
GetHuman-ellenhor confirmed the issue is fixed. Hooray!
Jun 11th 10:20pm