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Lilly Pulitzer Customer FAQ

Top Answers & How-to Guides

What is Lilly Pulitzer's Phone Number?

The question we are asked most often is about how to talk to Lilly Pulitzer customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return an item purchased online to a retail store?

Yes, customers have the option to return an item purchased online to a Lilly Pulitzer retail store. At Lilly Pulitzer, we understand...
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Return Policy

What should I do if I received a damaged or defective item?

If you received a damaged or defective item from Lilly Pulitzer, please contact our customer service team as soon as possible to discuss...
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What is Lilly Pulitzer's return policy?

Lilly Pulitzer's return policy allows customers to return merchandise within 30 days of purchase for a full refund or exchange. The...
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Can I return an item purchased online to a retail store?

Yes, customers have the option to return an item purchased online to a Lilly Pulitzer retail store. At Lilly Pulitzer, we understand...
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Product Information

What is Lilly Pulitzer known for?

Lilly Pulitzer is renowned for its vibrant and playful designs, predominantly recognized as a leading brand in resort wear and summer...
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Order Inquiries

Where can I purchase Lilly Pulitzer products?

You can purchase Lilly Pulitzer products from various authorized retailers. One option is to visit the official Lilly Pulitzer website,...
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Can I track my order?

Yes, you can easily track your order with Lilly Pulitzer. After placing an order, you will receive an order confirmation email which...
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Can I cancel or change my order?

Yes, you can cancel or change your order, but only if it has not yet been processed and shipped. To cancel or modify your order, please...
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Sizing

Do Lilly Pulitzer products run true to size?

Yes, Lilly Pulitzer products generally run true to size. The brand is known for its attention to detail in fit and sizing. However,...
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Promotions

Are there any sales or promotions available?

Yes, Lilly Pulitzer occasionally offers sales and promotions to its customers. These sales events may vary throughout the year and...
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Payment Methods

What payment methods are accepted?

Lilly Pulitzer accepts various convenient payment methods for online purchases. Customers can easily complete transactions using major...
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Gift Services

Do you offer gift wrapping services?

Yes, Lilly Pulitzer offers gift wrapping services to make your presents extra special. Our gift wrapping service is available for all...
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Help me with my Lilly Pulitzer customer service issue

Ask any question you have about Lilly Pulitzer customer service. We will do our best to get you answers right away.
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