I just received a box of masks under order number COD**DD*BB. The box of masks, inside...
GetHuman4621339's customer service issue with Light In The Box from April 2020
Help with my Light In The Box issue
First: share to improve GetHuman4621339's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4621339 may need:
Account username and Account password
The issue in GetHuman4621339's own words
I just received a box of masks under order number COD**DD*BB. The box of masks, inside the shipping container, was broken open. This means that they might not be safe to use, considering they are being used to protect other from catching any virus from me.**The order, including shipping, cost me $**. I feel that you should replace the masks. The box might have been packaged for shipping damaged. **Thank you for your help,*Edd Diamond
GetHuman4621339 did not yet indicate what Light In The Box should do to make this right.
I have an issue with Light In The Box too
How GetHuman4621339 fixed the problem
We are waiting for GetHuman4621339 to fix the problem and share the solution with the rest of us customers.
Please help with my Light In The Box issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Light In The Box customer problems.