Pannier too large for my recumbent trike. Had to wait until rear rack arrived. Unfort...

GetHuman-debpetro's customer service issue with Light In The Box from February 2019

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The issue in GetHuman-debpetro's own words
Pannier too large for my recumbent trike. Had to wait until rear rack arrived. Unfortunately, I have not been able to find rear rack to fit my HPScorpian Trike yet. I ordered pannier on ********. Is it too late to exchange? Am still looking for right rear rack. I need something smaller. It is likely to cost less than the one I need to return. I would rather talk by phone if possible. Deb Petrosky****-***-****. Order number is *******.
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Light In The Box

Customer service issue
Reported by GetHuman-debpetro
Feb 28th, 2019 - 3 mons ago
I have an issue with Light In The Box too
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GetHuman-debpetro started working on this issue
Feb 28th 1:46pm