order ref *****************Hi ,*I placed an order on the ******* for ladies clothing...

GetHuman1389464's customer service issue with Light In The Box from December 2018

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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1389464's own words
order ref *****************Hi ,*I placed an order on the ******* for ladies clothing********* - excess custom duty paid********* goods delivered but were too small- advised light in the box and filled out returns on line. eventually returns label email to me and I shipped back the items on ******** to the defined address Poland********* - shipped returns to Depot in Poland******** Courier track and trace confirmed delivery to Poland*Since then I have been trying to contact Light in the box to confirm returned payment. I have tried to contact via my account, email address. There is no telephone number I need to complete this transaction before ******** as I have to reclaim my customs refund,*Can you please advise me if or when my refund will be made and also I need evidence of same for the revenue department. Many thanks for your help.*Kind regards,*Noeleen
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Light In The Box

Customer service issue
Reported by GetHuman1389464
Dec 5th, 2018 - 2 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 2 customers so far
Similar issue to 2688 others
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Timeline
GetHuman1389464 started working on this issue
Dec 5th, 2018 12:45pm