Shoes ordered do not fit! So disappointing as they are so pretty.*I want to return them...

GetHuman1436425's customer service issue with Light In The Box from October 2018

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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman1436425's own words
Shoes ordered do not fit! So disappointing as they are so pretty.*I want to return them to Light in the Box for a refund less the shipping costs.*Need instructions and a Return order number from you*Thank you!
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Light In The Box

Customer service issue
Reported by GetHuman1436425
Oct 28th, 2018 - 8 mons ago
I have an issue with Light In The Box too
Not resolved
Seen by 2 customers so far
Similar issue to 1785 others
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GetHuman1436425 started working on this issue
Oct 28th, 2018 7:45pm