On **th of August I ordered a wig. When I ordered an error message came up and said my...

GetHuman-tgrundy's customer service issue with Light In The Box from August 2018

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On **th of August I ordered a wig. When I ordered an error message came up and said my order didn’t work. I reordered only to realise I’d been charged twice. (Using PayPal). I’d only been sent one confirmation email so I used it to refund the charge of one of the wigs. (******** order number) I have since been refunded $**.** USD but I have no confirmation email about the second wig. Please email back to let me know if I’m still getting it because I’ve paid for it.
I just want the product I’ve paid for.
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Light In The Box

Customer service issue
Reported by GetHuman-tgrundy
Aug 22nd, 2018 - 3 mons ago
I have an issue with Light In The Box too
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Seen by 9 customers so far
Similar issue to 1023 others
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Timeline
GetHuman-tgrundy started working on this issue
Aug 22nd 12:59am
GetHuman-tgrundy indicated the issue is not fixed yet.
Aug 22nd 2:57am
GetHuman-tgrundy indicated the issue is not fixed yet.
Aug 22nd 3:08am
GetHuman-tgrundy indicated the issue is not fixed yet.
Aug 22nd 3:20am
GetHuman-tgrundy indicated the issue is not fixed yet.
Aug 22nd 3:21am
GetHuman-tgrundy indicated the issue is not fixed yet.
Aug 22nd 3:27am
GetHuman-tgrundy confirmed the issue is fixed. Hooray!
Aug 23rd 2:03am