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On March , I placed a order. On payment of $.** rec’d, shipped on...

GetHuman-daiseym's customer service issue with Light In The Box from July 2018

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I was trying to get the exchange item I requested ... On March **,**** I placed a order. On **** payment of $**.** rec’d, shipped on *******. Item received but was too small so I requested return instructions and rec’d instructions how to return package unused and with original tags and packaging and website to print return form. Order * ****************. On **** rec’d RMA code *******. I returned item on **** for an exchange for a larger size . USPS tracking ***********************. Pkg rec’d in Reno Nevada warehouse on **** @ **:** PM . Have inquired many many times about this item. It is now July , NO return item.

What they don’t realize I paid for this item

Either refund me my money back or send me the item

I’ve been a customer, a loyal customer, for years. Have ordered many items that’s why this experience is so frustrating.

Tried everything to explain that I have not received my return item.

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How Do I Report a Broken Product to Light in the Box?How Do I Contact Customer Support from Light in the Box?What Do I Do If My Order Is Missing with Light in the Box?How Do I Track My Order with Light in the Box?How Do I Return an Item to Light in the Box?

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Light In The Box

Customer service issue

Reported by GetHuman-daiseym

Jul 6th, 2018 - 5 years ago

I have an issue with Light In The Box too

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Seen by 24 customers so far

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GetHuman-daiseym started working on this issue

Jul 6th, 2018 3:45am

GetHuman-daiseym checked out Light In The Box's customer help center

Jul 6th, 2018 3:49am

GetHuman-daiseym found a helpful resource with Light In The Box's customer help center

Jul 6th, 2018 3:49am