I have been trying to get assistance for WEEKS, this is completely unacceptable. The it...
GetHuman-dnelles's customer service issue with Light In The Box from May 2018
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Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman-dnelles's own words
I have been trying to get assistance for WEEKS, this is completely unacceptable. The item doesn't fit, was not a custom order and I cannot get any results. I am told the most I can get is a **% refund, yet they cannot show me where the order is "custom" even though it's a size ** ( and not true to US sizing. I am very disappointed. I have a large online network of friends who would purchase from you but after this I'm going to make sure to spread the word to Stay Away. Terrible customer service. I want to speak with someone about the method to return the item.l
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