I have received deliveries of shoes . first order was two pair of brown, not one black...

GetHuman691410's customer service issue with Light In The Box from May 2018

Help with my Light In The Box issue
Tip from another customer
Instructions on how to return an order can be found here www.lightinthebox.com/knowledge-base/c1028/a3012.html
The issue in GetHuman691410's own words
trying to return these shoes but need address to do so ... I have received deliveries of shoes . first order was two pair of brown, not one black, one brown. they were the right size. today I have two black pairs wrong size. I want to return * pairs in order to change one brown pair for one black pair same size & want to order one black & one brown **.*eee
they probably don't know that their return address is unreachable
I want to return two pairs of shoes & get proper sizes
second time customer
I don't know of any other way save being given their office in Ottawa ontario
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Light In The Box

* pairs of shoes wrong sizes
Customer service issue
Reported by GetHuman691410
May 16th, 2018 - 10 mons ago
I have an issue with Light In The Box too
Fixed
Seen by 13 customers so far
Similar issue to 543 others
0 customers following this
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Timeline
GetHuman691410 started working on this issue
May 16th, 2018 9:23pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 1:45pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 1:48pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 9:16pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 9:21pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 9:28pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 9:28pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 9:29pm
GetHuman691410 indicated the issue is not fixed yet.
May 17th, 2018 9:42pm
GetHuman691410 indicated the issue is not fixed yet.
May 19th, 2018 10:27pm
GetHuman691410 indicated the issue is not fixed yet.
May 19th, 2018 11:13pm
GetHuman691410 indicated the issue is not fixed yet.
May 19th, 2018 11:17pm