My grandson purchased a Las Vegas Raiders lid in Las Vegas on ******** for me and broug...

GetHuman5880505's Returns issue with Lids from March 2021

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The issue in GetHuman5880505's own words
My grandson purchased a Las Vegas Raiders lid in Las Vegas on ******** for me and brought it to me in Springfield, Ohio. The lid is too small. Just today, March **, ****, I tried to return or exchange the lid at the Jeffersonville, Ohio. Nor did the associate offer me a refund, but she*he did give me the customer care email address. How can I resolve this issue without purchasing a plane ticket back to the Las Vegas store to exchange the lid.

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Lids

Returns issue
Reported by GetHuman5880505
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 156 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5880505 started working on this issue
Mar 23rd 11:04pm
GetHuman5880505 indicated the issue is not fixed yet.
Mar 23rd 11:06pm
GetHuman5880505 indicated the issue is not fixed yet.
Mar 23rd 11:06pm