What is Lids return policy?

Lids offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, simply return the item within 60 days of the original purchase date. The returned product must be in its original condition with all tags attached. However, customized or personalized merchandise cannot be returned unless it is defective. To initiate a return, you can use the prepaid return label included in your package or contact customer service for further assistance. Once the return is received and processed, a refund will be issued in the original form of payment. Lids is committed to providing excellent service and aims to make the return process as convenient as possible for its customers.