product serial number MP**E*RS: a wireless mouse came with the the Lenovo all-in-one d...

GetHuman4921337's Technical support issue with Lenovo from June 2020

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The issue in GetHuman4921337's own words
product serial number MP**E*RS: a wireless mouse came with the the Lenovo all-in-one desktop using windows **. I want to switch to a corded mouse I got the standard message that the device was being set up and installed. a standard generic mouse doesn't work with this computer when it is plugged in. only the mouse arrow works, but the keypads stopped functioning. when the cordless mouse was plugged in again, everything went back to normal.

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Lenovo

Technical support issue
Reported by GetHuman4921337
Jun 6th, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 896 others
0 customers following this

Timeline

GetHuman4921337 started working on this issue
Jun 6th 11:49pm