I purchased a Lenovo Y*** laptop in November. A few weeks later I started noticing that...

GetHuman-plaza_fo's customer service issue with Lenovo from January 2019

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The issue in GetHuman-plaza_fo's own words
I purchased a Lenovo Y*** laptop in November. A few weeks later I started noticing that the lap freezes randomly and does not recover unless I:**. close and open the laptop.**. Unplug the laptop if it is plugged in.**. Plug in the laptop if it is unplugged.**I'm sure many people have had the same issue. Seems to have something to do with the power management. Can you tell me if there is a solution for this issue?
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Lenovo

Customer service issue
Reported by GetHuman-plaza_fo
Jan 14th, 2019 - a mon ago
I have an issue with Lenovo too
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GetHuman-plaza_fo started working on this issue
Jan 14th 11:35am